PBX Edition (Free) | Standard | Pro | Enterprise | |
General features | ||||
---|---|---|---|---|
Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
Number of Simultaneous Calls Supported | 8 | > 1,024 | > 1,024 | > 1,024 |
Call Logging | • | • | • | • |
Call Forward on Busy or No Answer | • | • | • | • |
Call Routing by DID | • | • | • | • |
Auto Attendant / Digital Receptionist | • | • | • | • |
Voicemail/ Music on Hold | • | • | • | • |
Central Phonebook | • | • | • | • |
Call Transfer | • | • | • | • |
MWI – Message Waiting Indicator | • | • | • | • |
Supports Popular SIP Phones | • | • | • | • |
Ring Extension & Mobile Simultaneously | • | • | • | • |
Automatic Pickup on Busy | • | • | • | • |
Supports SIP Trunks/ Gateways | 1 | • | • | • |
Extensive Codec Support (G711, G722, GSM, Speex, ILBC) | • | • | • | • |
G729 Codec Support | • | • | • | |
Custom FQDN | • | • | • | |
Busy Lamp Field (BLF) | • | • | • | |
Call Reporting | • | • | • | |
Call Parking / Pickup | • | • | • | |
Call Queuing | • | • | • | |
Call Recording | • | • | • | |
Intercom/ Paging | • | • | • | |
Call Recordings Management | • | • | • | |
Configure BLF’s from the Clients | • | • | ||
Sennheiser Headset Integration | • | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
Management and Scalability | ||||
---|---|---|---|---|
Web-based Management Console | • | • | • | • |
Provizionare automata a dispozitivelor | • | • | • | • |
Real Time Web-based System Status | • | • | • | • |
Integrated Web Server | • | • | • | • |
Easy Backup and Restore | • | • | • | • |
SBC to Configure Remote Extensions | • | • | • | • |
VMware / Hyper-V Compatibility | • | • | • | • |
Scheduled Backup | • | • | • | • |
Connect Remote 3CX PBX Systems (Bridges) | • | • | • | |
Scheduled Restore | • | • | ||
Inbuilt Fail Over Functionality | • | • | ||
Standby Licence | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
Unified Communications | ||||
---|---|---|---|---|
See the presence of your colleagues | • | • | • | • |
Receive Voice Mail via Email | • | • | • | • |
Advanced Forwarding rules | • | • | • | • |
Setting up Conference Calls | • | • | • | |
Receive Faxes via Email as PDF | • | • | • | |
Integrated Fax Server | • | • | • | |
Integrate Offices with 3CX Bridge | • | • | • | |
CallVia3CX | • | • | ||
View Presence of Bridged PBXs | • | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
Call Center / Contact Center | ||||
---|---|---|---|---|
Advanced Queue Strategies | • | • | ||
Advanced Call Reporting | • | • | ||
Real Time Queue Statistics | • | • | ||
Queue Reports | • | • | ||
Barge In / Listen In / Whisper | • | • | ||
Query Customer Name Based on Caller ID | • | • | ||
Ability to Use 3CX Clients API | • | • | ||
Link Company Directory with LDAP / ODBC | • | • | ||
Sync Phonebook with Microsoft Exchange | • | • | ||
Real Time Queue Monitoring | • | • | ||
Wallboard | • | • | ||
Switchboard Queue Manager View | • | • | ||
Call Recordings Search | • | • | ||
Supervisor can Log Agents In/Out | • | • | ||
Supports External Agents | • | • | ||
Callback if queue full | • | • | ||
CRM Integration / Scripting Interface | • | • | ||
SLA alerting/reporting | • | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
Mobility | ||||
---|---|---|---|---|
Android Client | • | • | • | • |
iOS Client | • | • | • | • |
Windows Phone Client | • | • | • | • |
CTI Support | • | • | • | • |
Seamlessly Create Conference Calls | • | • | • | • |
Users can Configure their Own Extension | • | • | • | • |
Provisioning by Email | • | • | • | • |
Manage the 3CX Client from within the Console | • | • | • | • |
Includes 3CX Tunnel to Avoid NAT Problems | • | • | • | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
IP Phone Management | ||||
---|---|---|---|---|
Automatic Plug & Play Phone Provisioning | • | • | • | • |
Manage IP Phones Network Wide from Console | • | • | • | • |
Restart Phones Remotely | • | • | • | • |
Update & Manage Firmware Network Wide | • | • | • | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
Application Integration | ||||
---|---|---|---|---|
Office 365 (doar pentru adrese) | • | • | • | |
Microsoft Outlook | • | • | • | |
TAPI | • | • | ||
Office 365 | • | • | ||
Salesforce | • | • | ||
Microsoft Dynamics | • | • | ||
Microsoft Exchange 2013 / LDAP / ODBC | • | • | ||
Sugar CRM | • | • | ||
Google Contacts | • | • | ||
Exact | • | • | ||
Zendesk | • | • | ||
Freshdesk | • | • | ||
act! | • | • | ||
Datev | • | • |
PBX Edition (Free) | Standard | Pro | Enterprise | |
Web Conferences | ||||
---|---|---|---|---|
Plugin Free – WebRTC | • | • | • | • |
One-click conference | • | • | • | • |
Meeting recording | • | • | • | • |
Remote Control / Assistance | • | • | • | • |
Screen sharing | • | • | • | • |
Unlimited users | • | • | • | • |
Participants included | 5 | 10 | 50 | 100 |