3CX Edition Comparison

  PBX Edition (Free) Standard Pro Enterprise
General features
Extensions Unlimited Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported  8  > 1,024  > 1,024  > 1,024
Call Logging  •  •  •  •
Call Forward on Busy or No Answer  •  •  •  •
Call Routing by DID  •  •  •  •
Auto Attendant / Digital Receptionist  •  •  •  •
Voicemail/ Music on Hold  •  •  •  •
Central Phonebook  •  •  •  •
Call Transfer  •  •  •  •
MWI – Message Waiting Indicator  •  •  •  •
Supports Popular SIP Phones  •  •  •  •
Ring Extension & Mobile Simultaneously  •  •  •  •
Automatic Pickup on Busy  •  •  •  •
Supports SIP Trunks/ Gateways  1  •  •  •
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)  •  •  •  •
G729 Codec Support    •  •  •
Custom FQDN    •  •  •
Busy Lamp Field (BLF)    •  •  •
Call Reporting    •  •  •
Call Parking / Pickup    •  •  •
Call Queuing    •  •  •
Call Recording    •  •  •
Intercom/ Paging    •  •  •
Call Recordings Management    •  •  •
Configure BLF’s from the Clients      •  •
Sennheiser Headset Integration      •  •

 

  PBX Edition (Free) Standard Pro Enterprise
Management and Scalability
Web-based Management Console    •   •   •   •
Provizionare automata a dispozitivelor   •   •   •   •
Real Time Web-based System Status   •   •   •   •
Integrated Web Server   •   •   •   •
Easy Backup and Restore   •   •   •   •
SBC to Configure Remote Extensions   •   •   •   •
VMware / Hyper-V Compatibility   •   •   •   •
Scheduled Backup   •   •   •   •
Connect Remote 3CX PBX Systems (Bridges)     •   •   •
Scheduled Restore       •   •
Inbuilt Fail Over Functionality       •   •
Standby Licence         •

 

  PBX Edition (Free) Standard Pro Enterprise
Unified Communications
See the presence of your colleagues  •  •  •  •
Receive Voice Mail via Email  •  •  •  •
Advanced Forwarding rules  •  •  •  •
Setting up Conference Calls    •  •  •
Receive Faxes via Email as PDF    •  •  •
Integrated Fax Server    •  •  •
Integrate Offices with 3CX Bridge    •  •  •
CallVia3CX      •  •
View Presence of Bridged PBXs      •  •

 

  PBX Edition (Free) Standard Pro Enterprise
Call Center / Contact Center
Advanced Queue Strategies      •  •
Advanced Call Reporting      •  •
Real Time Queue Statistics      •  •
Queue Reports      •  •
Barge In / Listen In / Whisper      •  •
Query Customer Name Based on Caller ID      •  •
Ability to Use 3CX Clients API      •  •
Link Company Directory with LDAP / ODBC      •  •
Sync Phonebook with Microsoft Exchange      •  •
Real Time Queue Monitoring      •  •
Wallboard      •  •
Switchboard Queue Manager View      •  •
Call Recordings Search      •  •
Supervisor can Log Agents In/Out      •  •
Supports External Agents      •  •
Callback if queue full      •  •
CRM Integration / Scripting Interface      •  •
SLA alerting/reporting      •  •

 

  PBX Edition (Free) Standard Pro Enterprise
Mobility
Android Client  •  •  •  •
iOS Client  •  •  •  •
Windows Phone Client  •  •  •  •
CTI Support  •  •  •  •
Seamlessly Create Conference Calls  •  •  •  •
Users can Configure their Own Extension  •  •  •  •
Provisioning by Email  •  •  •  •
Manage the 3CX Client from within the Console  •  •  •  •
Includes 3CX Tunnel to Avoid NAT Problems  •  •  •  •

 

  PBX Edition (Free) Standard Pro Enterprise
IP Phone Management
Automatic Plug & Play Phone Provisioning  •  •  •  •
Manage IP Phones Network Wide from Console  •  •  •  •
Restart Phones Remotely  •  •  •  •
Update & Manage Firmware Network Wide  •  •  •  •

 

  PBX Edition (Free) Standard Pro Enterprise
Application Integration
Office 365 (doar pentru adrese)    •  •  •
Microsoft Outlook    •  •  •
TAPI      •  •
Office 365      •  •
Salesforce      •  •
Microsoft Dynamics      •  •
Microsoft Exchange 2013 / LDAP / ODBC      •  •
Sugar CRM      •  •
Google Contacts      •  •
Exact      •  •
Zendesk      •  •
Freshdesk      •  •
act!      •  •
Datev      •  •

 

  PBX Edition (Free) Standard Pro Enterprise
Web Conferences
Plugin Free – WebRTC  •  •  •  •
One-click conference  •  •  •  •
Meeting recording  •  •  •  •
Remote Control / Assistance  •  •  •  •
Screen sharing  •  •  •  •
Unlimited users  •  •  •  •
Participants included  5  10  50  100

 

 

 

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